What Does a Sales Account Manager Do?
Managing accounts to grow recurring revenue.
Sales Account Managers plan accounts, manage renewals, identify expansion opportunities, and coordinate internal teams. Success is measured by retention, account growth, and customer satisfaction.
Typical responsibilities include:
- Managing assigned accounts
- Planning renewals and expansions
- Coordinating with delivery teams
- Handling escalations
- Tracking account health
- Maintaining CRM accuracy
- Reporting account performance